PRIVACY POLICY

Field Notes Studio will, at all times, keep your Personal Information confidential and will only process information that is required to enable us to perform our obligations and provide you with the best possible service. Our Website is owned and operated by Field Notes Studio (Pty) Ltd (Registration No: 2020/791492/07). For the purpose of these clauses, "Personal Information" shall be defined as detailed in the Protection of Personal Information Act No. 4 of 2013 (POPI). By visiting www.fieldnotesstudio.com (“Website”), you are agreeing to the terms of this Website Privacy Policy and the accompanying Terms and Conditions.

1. Processing of Personal information

We collect your personal data in order to provide and continually improve our services. We may collect, use, store and transfer the following different kinds of personal data about you:

• Information you provide to us: We receive and store the information you provide to us including your identity data, contact data, delivery address and financial data.

• Information on your use of our website: We automatically collect and store certain types of information regarding your use of our Website including information about your searches and views.

2. How we use your Personal Information

The Personal Information we collect from you will be used in some or all of the following ways:

• To identify you

• To reply to requests for information, quotes or any other kind of request from you.

• To perform the landscape design service

• To refer your name & surname, project location and email address to third party contractors

• Complying with our legal obligations, including verifying your identity where necessary.

If we share your personal data with third parties service providers we do so for a for specified purpose. We do not allow our third-party service providers to use your personal data for their own purposes.

3. Updating Your Personal Information

Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.

4. Security of Your Personal Information

Field Notes Studio ensures that all information collected will be safely and securely stored. Your information shall be processed and stored for as long as required by the purpose they have been collected for. We protect your Personal Information by: • Restricting access to personal information • Maintaining technology products to prevent unauthorised computer access • Securely destroying your personal information when it's no longer needed for our record retention purposes

5. Disclosure of Personal Information

We will not share your information with any third parties other than:

• Employees and/or third party service providers (including our couriers and payment service providers) directly related to assisting you with the use of the Website and delivery of the service that you have enaged us to perform.

• To our suppliers in order for them to liaise directly with you in the event that it is necessary.

In exceptional circumstances we may be required to disclose Personal Information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

We will ensure that all of our employees, third party service providers, divisions and partners (including their employees and third party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality, data sharing agreements and non-use obligations (save as permitted herein) in relation to your personal information.

You have the right to request the identity of all third parties who have access to your personal information.

Field Notes Studio is committed to complying with the Protection of Personal Information Act 4 of 2013 as well as the Promotion of Access to Information Act 2 of 2000 and its principles.

If you believe that your privacy has been breached by Field Notes Studio please contact our Information Officer at info@fieldnotesstudio.com and we will resolve the issue.

Your Rights

You have the right to do the following:

• Withdraw your consent at any time.

• Object to processing of their Data.

• Access their Data.

• Verify and seek rectification.

• Restrict the processing of their Data.

• Have their Personal Data deleted or otherwise removed.

• Receive their Data and have it transferred to another controller.

• Lodge a complaint.

Changes to the Privacy Policy

Field Notes Studio reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our Website.